About us

We're fixing claims settlement in East Africa

QwikSettle is a product of MaveriQ Insurtech — a Nairobi-based team that has spent years watching insurers lose policyholder trust to slow, manual claims payments. We built the infrastructure to fix it.

"A policyholder who files a claim has already had a bad day. Making them wait weeks for payment is unacceptable when the technology to settle in minutes exists."

East African insurers settle the majority of claims manually — verifying, approving, and initiating bank transfers or M-Pesa payments by hand. This is slow, error-prone, and impossible to audit at scale.

QwikSettle changes the unit economics of claims operations. When 94% of claims settle automatically, your claims team focuses on the 6% that genuinely need human judgement — not on keyboard work that a rules engine can do in milliseconds.

We are a technology vendor. We hold no float, take no settlement risk, and have no interest in the claims decision itself. We move money from your shortcode to your claimant, reliably, auditably, and fast.

Why we built this

The problem we saw firsthand

Every insurer we spoke to had the same problem. The solutions they'd tried were either generic payments APIs that needed months of compliance work, or expensive enterprise platforms designed for London or Singapore.

Claims operations are still manual

Most Kenyan insurers process claims through email chains, Excel approval sheets, and manual bank transfers. A claims officer initiating 40 payments per day is doing work that should take zero minutes.

Generic APIs don't understand insurance

Standard payments APIs move money. They don't know about KYC thresholds, claim type eligibility, fraud risk scores, or IRA audit requirements. Building that layer yourself takes months and a team.

Compliance is non-negotiable

The IRA requires insurers to maintain payment records for 7+ years. Most ad-hoc payments setups produce no audit trail at all — leaving insurers exposed during regulatory inspections.

Policyholders notice speed

In a market where NPS scores are low and trust is fragile, settling a claim in 5 minutes instead of 5 days is a genuine competitive differentiator. QwikSettle makes that possible without rebuilding your core system.

Our parent company

Part of MaveriQ Insurtech

QwikSettle is one product in MaveriQ's suite of insurance infrastructure tools built specifically for East Africa.

MaveriQ Insurtech Ltd

Nairobi-based insurtech building claims management, distribution, and payments infrastructure for East African insurance. Other products include Qweli (AI-powered claims verification) and DistributionQ (digital distribution platform).

Visit maveriqinsure.com

Work with us

Whether you're an insurer, TPA, broker, or developer — we'd love to show you what QwikSettle can do for your claims operation.

Book a demo Get in touch